Debradamus Checks In

Thursday, October 26, 2006

Panic in the Office

Yesterday I got email from a stranger - an actual person. This happens periodically, since I have one of those "common" email addresses. This time it was a joke about nuns golfing, and had the odd bad word in it. It was sent from a work email address with a signature including phone, address, email, web site, so I decided to answer. I said:

"...if you're going to use a work email address to mail around profanities, you might want to take a bit more care not to send to strangers. This is the kind of thing that would inspire someone to complain to your postmaster or to file a spam report, and that's not good for business."

I do that sometimes. It amuses me. This time, I got a response, from the president of the company no less:
"First, I wanted to apologize to you for an unprofessional, on several levels, sending to you of an e-mail titled 'the golfing nun'.

For the record, I am not only the President of the company, but also a practicing Catholic and member of the school board. My firm does not send Spam nor do I allow junk mails to be sent around from my servers. Equally disconcerting is the fact that the originator of the e-mail, a senior rep with company, name remained on the email and was the originator.

The employee who sent you this e-mail is relatively new. She was sending it to a friend of hers who is a golfer. When she got your reply, she immediately brought it to me and was very apologetic to me for embarrassing the company and assured me that she would not forward emails again. The originator of the email has been cautioned in circulating junk-mail interoffice as well. I judge people not by careless or immature errors in judgment, but rather by how they act when confronted with something that needs correction. My employee did the right thing in promptly bringing her mistake to my attention.

In reviewing the particular e-mail, it was questionable, but not profane. That said, it was offensive at certain levels. I sincerely apologize if you were offended if any way.

Please let me know if you have any questions. "

He is correct. The "f-word" is an obscenity, not a profanity. I stand corrected - and extremely amused.

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